M-Learning: Impulsando la formación en la empresa

Se está hablando mucho del m-learning como una herramienta fundamental para la enseñanza en el futuro. Más allá de su evidente valor en las escuelas y universidades, el m-learning va a resultar revolucionario en la empresa, ya que aprovecha estar ubicado en la misma herramienta que los empleados utilizan para sus tareas diarias: los dispositivos móviles.

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En el pasado número de abril de la revista Training & Development, la consultora Future Workplace y la IESE Business School publicaban un artículo conjunto en el que se determinaba a 2011 como el año del tablet como herramienta de aprendizaje. Así lo puso de relieve el estudio sobre 200 responsables de RR.HH. que señalaban estos dispositivos como fundamentales para el desarrollo, la formación y el seguimiento de los empleados.

En dicho estudio se identificaban 3 datos relevantes:

  1. Para final de 2011 casi un 40% de los ejecutivos incorporarían las tabletas en las iniciativas de aprendizaje y desarrollo; y 3/4 de estos incorporaban también los teléfonos inteligentes en los planes de aprendizaje de su empresa.
  2. Para 2015, los ejecutivos de Recursos Humanos planean aprovechar los dispositivos móviles no sólo para apoyar el aprendizaje y el rendimiento, sino también las labores de coaching y mentoring (37%) de los empleados, el micro-blogging (27%), la realidad aumentada (14%), y los juegos (12 %) con finalidades formativas.
  3. Las empresas han identificado cinco barreras que dificultan la expansión y desarrollo del aprendizaje móvil:
      • El coste de desarrollo de contenidos a través de todo tipo de plataformas y dispositivos móviles.
      • La seguridad de la información corporativa en las cuestiones relacionadas con la móvilidad.
      • La falta de claridad respecto a cómo participar en el aprendizaje móvil, se plantea un nuevo escenario donde el empleado es un “nuevo cliente”.
      • Departamentos TI rezagados o superados respecto a las tecnologías necesarias para acometer el m-learning.


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En las barreras identificadas por las empresas en el punto 3, queda de manifiesto nuevamente la necesidad de recurrir a empresas especializadas que diseñen adecuadamente las estrategias de movilidad y la construcción de aplicaciones m-learning acorde a las necesidades corporativas.


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